IT Technical Analyst at Prime Partners

What Your Week Actually Looks Like

As a vital member of Prime Partners, your week will be filled with dynamic and engaging tasks that set us apart from other employers in El Mirage, AZ. You’ll dive into technical analysis and support, working across infrastructure, systems, and compliance initiatives for our commercial clients. You’re the go-to expert for root cause analysis, skillfully resolving escalated IT support issues. Collaboration is key here; you’ll partner with IT security teams to support audits and vulnerability assessments, ensuring we meet compliance frameworks like SOC 2 and NIST. Your role involves maintaining detailed documentation for systems architecture, controls, and incident response procedures. You’ll analyze logs, metrics, and performance data to enhance IT reliability and minimize incidents. Our team thrives on cross-functional collaboration, working with engineering, operations, and compliance to maintain secure and scalable environments.

What You’ll Need to Succeed

At Prime Partners, we value strong analytical skills and practical experience in supporting mid- to large-scale IT environments. Familiarity with compliance standards such as SOC 2 and NIST, along with audit preparation, is essential. You’ll need hands-on experience with system monitoring tools, access control, and incident management. Excellent documentation, communication, and collaboration skills are a must. We’re looking for a seasoned professional with 3-5 years of experience in technical troubleshooting and a solid understanding of infrastructure components, including cloud platforms and virtualization technologies. We prioritize practical skills over paper qualifications and seek personality traits such as adaptability, problem-solving, and a team-oriented mindset.

The Good Stuff

Prime Partners offers a competitive salary range of $33.64-$48.11 per hour, depending on experience. We’re committed to your professional growth, providing career advancement opportunities, ongoing training, and certifications. We understand the importance of work-life balance, offering real perks that matter to you and your lifestyle. At Prime Partners, you’re not just an employee; you’re part of a community that values your contributions and supports your growth.